Unsuitable items must be returned within 14 days of receiving your order. The item(s) should be returned unworn and in perfect condition, with all Gentlewench tags still attached. Returns that are damaged, soiled or returned without their original labels may not be accepted and may be sent back to the customer.

* Please note we do not accept returns on cosmetic products and jewellery. Also, we do not accept returns on lingerie, hosiery & swimwear. This is our company policy for hygiene and safety reasons.

*Please note should you refuse your shipment you are liable for all shipping costs incurred, once the item has been retuned to us a delivery shipping fee and a return shipping fee will be deducted from the total, this also includes free shipping shipping coupons.

Should you wish to return an item please email us at Please also note returns are at your cost using the same shipping method and service.



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